ORLEN to get parcels to customers faster with new sorting facility

– It’s no coincidence our new sorting plant is sited in central Poland, at the junction of major north-south and west-east transport routes. The location will help optimise and speed up the supply chain of ORLEN Paczka shipments. We already meet the highest standards, providing one-day deliveries in partnership with Poland’s largest shopping platforms. Launched only a year ago with two hundred parcel machines, ORLEN Paczka now operates over 1,500 parcel machines, with plans to expand the network to 4,600 locations by the end of 2023. The scale and growth of the segment prove how important and promising this business line is for our portfolio – said Daniel Obajtek, President of the PKN ORLEN Management Board.

The new project near Stryków enables an automated sorting system to sort over ten thousand parcels per hour, significantly improving the speed and efficiency of the shipment receipt and dispatch process. The company has invested in expanding its storage space, building warehouses and local sorting facilities. Five new regional warehouses are scheduled to open soon in Kalisz, Gorzów Wielkopolski, Ostrołęka, Tarnów and Płock.

In just 12 months of operation, ORLEN Paczka has delivered more than 10m parcels, with the service used by close to 7m online shoppers. Online payments are increasingly popular, enabling customers to pay for shipment online and post a parcel at a parcel machine or at most service stations in the ORLEN chain now comprising over 1,000 locations. One year after its launch, ORLEN Paczka operates more than 7,600 pick-up and drop-off points, almost 800 RUCH newsagents and stores, and more than 4,300 partner points. The company continues to hire new delivery personnel, with their number having almost tripled over the year. This places ORLEN Paczka among the fastest-growing service providers of its kind in Poland.  

The ORLEN Group has been consistently attracting new customer groups with its broad and integrated non-fuel product range. This is one of the pillars of the Company’s strategy seeking to vigorously develop the retail arm, based on the network expansion and significant additions to the retail offering. Based on the RUCH countrywide chain of newsagents, the Group is expanding its store and food service formats beyond service stations, developing its own network of parcel pick-up points and e-commerce services. The integration with Energa, Lotos and PGNiG will facilitate construction of full-service retail centres for fuels, electricity and many other non-fuel products and services. These efforts will drive a 50% increase in the share of non-fuel profit margin relative to 2019.

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